Here’s why “Treat others the way you want to be treated” doesn’t work as an effective leadership strategy. “Treat others the way you’d like to be treated.” This is The Golden Rule we all learned growing up. As a manager or CEO in a company, you’d think it would make sense to follow it too.…
As the CEO and founder of a bootstrapped, remote company with over 13 million customers, Amir shared his leadership lessons learned with our online community. Every few weeks, we invite one of our 1,000+ members from all over the world in Canopy to participate in an “Ask Me Anything” (AMA) session. It’s an opportunity for us…
Interview with Ben Congleton, CEO and founder of Olark. – Watch a young Steve Jobs explain why most professional managers are “bozos”. – Rebuilding Your Authority When Your Leadership Is Overstepped. – How To Improve Emotional Intelligence
In this 5 minute lightning talk given at Disrupt HR, I share the worst way to deliver feedback – and what we should do instead. Ever catch yourself feeding a shit sandwich? You know, when you layer your feedback good-back-good. I happen to think this technique is the absolute worst method to give feedback in the…
In our leadership community in Canopy, Val shared her expertise leading a world-class, remote support team in our first ever AMA. Here are the top 5 leadership lessons learned from it. In our leadership community, we recently kicked off a series of “Ask Me Anything” (AMA) sessions, featuring members we respect and want to garner more…
– Interview with Michael Lopp, VP Engineering at Slack. – The Best Leadership Advice I Ever Got. – How to Control Your Emotions During a Difficult Conversation. – 10 Principles of Organizational Culture.
The “right way” to fire an employee doesn’t exist — but we can all get closer to it by keeping these 6 things in mind. A few months ago, I fired someone. Ugh. It was gut-wrenching. I’ve fired people before – but it doesn’t matter how many times you do it, it always feels downright terrible. This moment…
Nature can teach us a lesson about company culture “Did you hear that noise?” I was in Hawaii last week walking along the Manoa Falls Trail, when our guide who was taking us through stopped us. We all shook our heads, “no.” “Okay, well that’s good,” he said. “If we had, it would have been the…
Three fallacies that get in the way of taking constructive feedback. Here’s how by recognizing them, we can overcome them. My stomach dropped. My face flushed. I thought to myself: “No way that’s true!” and “No way that’s me…” Those were my physical and mental reactions when an acquaintance gave me some feedback a few years ago. (She…
You can’t just make the call if you want to be a good leader — you’ve got to explain it. Leadership is about making the call. Or, at least that’s what we seem to think. We seem to think leadership is about making the complex decision. As captain of the ship, you survey the seas — what your board is…
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