Why sharing bad news makes you a more effective leader. Sharing bad news is a good thing. As a leader, you might not think it, at first. But it’s true. Leaders who are honest about the bad — just as much as the good — are better leaders. But it’s not just me saying this. Research proves this. In…
Interview with Dan Mall, Founder of SuperFriendly + CEO of SuperBooked. – How to Be Friends with Someone Who Works for You.
– How Managers Can Excel by Really Coaching Their Employees – The Most Important Skill for Great Leaders? Trustworthiness
Here are some sample responses to the 3 types of negative feedback that are most infuriating to hear. The feedback we receive can sometimes feel like bullshit. I recently spoke with a CEO who told me she received feedback from an employee who proclaimed, “This company doesn’t care about parents.” The employee then proceeded to gripe…
Keep these 3 things in mind when you — or someone you know — starts to doubt how much feedback at work really matters. You know this person. That one person who’s skeptical of feedback in the workplace. To them, asking for feedback feels like a distraction. Or giving feedback seems unnecessarily negative and burdensome to consider. They’re…
The most overlooked element of a successful leader is self-awareness. Here’s why and what you can do about it. A few months ago, I asked Ben Congleton, CEO of Olark, what he wished he’d learned earlier as a leader. No, he didn’t mention learning a new business development hack, nor did he talk about the…
If you’re looking to improve your management style, consider how action-oriented your leadership style is. The quickest way to improve your leadership skills is to live this phrase: “It’s not what you say that matters — it’s what you do.” I observed the truth of this old adage, firsthand, about six years ago. At the time, I wasn’t CEO…
Interview with Laura Roeder, Founder + CEO of MeetEdgar. – Why People Really Quit Their Jobs. – How Leaders Kill Meaning At Work. – How To Communicate With People Who Disagree With You.
Take a closer look: You may be unintentionally cutting yourself off from the honest feedback you want to hear. I was on the phone with a CEO the other week. He wanted my advice on how he could cultivate a more open, transparent company culture for his team. This CEO seemed to be already doing a…
Quick, handy best practices to have effective, productive 1-on-1 meetings with your team One-on-ones with employees are one of the most underrated tools for managers. If done properly, these meetings can be an incredibly effective way for managers to receive feedback, gauge employee satisfaction and productivity and even offer some insight into how team members…
Let’s look past the buzzword and define the key elements of organizational culture. “Culture” has become the ultimate buzzword these days. Everyone wants to “improve their company culture.” I see the word frequently littered across the headlines of countless articles, book titles, and conference talk topics. Leaders also seem to talk about it all the…