Compiled from 4 + years’ worth of data, advice, and insights Over the past four years, I’ve written a fair share about how to be a good leader: I’ve offered leadership tips in our blog, pulling personal examples of what I’ve faced and learned. I’ve compiled leadership advice from our online community what’s been working (and…
Specific questions that’ll help you get the actionable feedback you’re looking for. Most of us run some sort of employee survey in our company… But how often is it that we learn something surprising from them? Or how about something actionable? Our research has shown you will get more honest, actionable feedback when you ask specific…
A better company culture can start with you – not just the CEO. “Culture starts from the top,” it’s often said. But is that really true? Surely, it is easier to influence company culture when you’re at the top. As a CEO, founder, or business owner, people are already looking to you for example and guidance around…
From over 1,000+ leaders all over the world, here are the six most-recommended books if you’re looking to become a good leader. We all have that one book — the one that shaped who we are as leaders. For some of us, it may have been more than one book. For others, perhaps we’re still on the…
How do you help create the positive workplace culture you’re looking for? Start here. “How do you actually influence company culture?” This is the big, hairy question I often get asked by CEOs, managers, and employees alike. I recently posed it at the end of the piece, The 3 Key Elements of Company Culture — And Why…
Why sharing bad news makes you a more effective leader. Sharing bad news is a good thing. As a leader, you might not think it, at first. But it’s true. Leaders who are honest about the bad — just as much as the good — are better leaders. But it’s not just me saying this. Research proves this. In…
Interview with Dan Mall, Founder of SuperFriendly + CEO of SuperBooked. – How to Be Friends with Someone Who Works for You.
– How Managers Can Excel by Really Coaching Their Employees – The Most Important Skill for Great Leaders? Trustworthiness
Here are some sample responses to the 3 types of negative feedback that are most infuriating to hear. The feedback we receive can sometimes feel like bullshit. I recently spoke with a CEO who told me she received feedback from an employee who proclaimed, “This company doesn’t care about parents.” The employee then proceeded to gripe…
The most overlooked element of a successful leader is self-awareness. Here’s why and what you can do about it. A few months ago, I asked Ben Congleton, CEO of Olark, what he wished he’d learned earlier as a leader. No, he didn’t mention learning a new business development hack, nor did he talk about the…
If you’re looking to improve your management style, consider how action-oriented your leadership style is. The quickest way to improve your leadership skills is to live this phrase: “It’s not what you say that matters — it’s what you do.” I observed the truth of this old adage, firsthand, about six years ago. At the time, I wasn’t CEO…
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