One in three employees don’t trust their employer. As a manager, here’s what you can do about this significant leadership weakness… I recently came across a 2016 study conducted by Edelman where they’d surveyed 33,000 people in 28 countries. From it, they discovered: One in three people don’t trust their employer. One in three people…
My greatest leadership weakness, and how I’m learning to overcome it… My parents were in town last week. During one conversation we had, my mom shared an opinion that I strongly disagreed with. And as I responded to her, she said this to me: “You’re getting defensive.” Throughout my life, I’ve heard this quite often. Getting…
The pitfalls of anonymous employee feedback aren’t often talked about. Here’s how it can backfire. As the CEO of Canopy, I often get asked about my opinion on asking employees for anonymous feedback. Is it a useful approach? Would I recommend it? My answer is the same each time: I hate anonymous feedback. I hate…
How to avoid becoming a bad boss — “The Boss You Don’t Want to Be.” “People leave bosses, not companies.” We’ve all heard this truism in corporate leadership discussions. But how many of us have lived that statement? How many of us have left a bad boss? How many of us know what it’s like to work for…
If you’re thinking of going remote, here’s what successful leaders of remote companies do… Earlier this month, I spoke with a CEO who’s looking to transition her company to become remote in the upcoming year. I could tell she was hesitant — perhaps even nervous about it. She’d never run a remote company before. She asked me:…
What I’ve observed from effective leaders and tried to keep in mind as a CEO these past few years… “This is somewhat terrifying.” I remember thinking this when I became the CEO of Canopy back in January 2014. Sure, I’d started two companies beforehand — but one was with close friends, and the other was by myself. With…
Worry is a natural byproduct and characteristic of a leader. Here are five ways to cope with worrying as a leader. The other week, I interviewed Jason Fried, CEO and co-founder of Basecamp. I asked him what he wish he would’ve learned earlier as a leader. His response? Worry less. I smiled when he said this.…
One of the most popular methods of delivering difficult employee feedback is, well, shit. Here’s why and what you should do instead… I recently ran into a friend who mentioned how she uses the Shit Sandwich to deliver feedback. If you’re not familiar with it, the Shit Sandwich is a technique for delivering feedback popularized by…
Our research on the most common blindspots and signs of employee disengagement. “What’s the hardest part about being a leader?” A few years ago, the Washington Post interviewed Peter Thiel, cofounder and former CEO of PayPal, and asked him this question to distill his greatest leadership weakness. This was his response: “As CEO, you’re somehow…
Trust me, it surprised me too. But this is not one of the questions to ask employees about morale. “How can I help you?” You’d think this would be a great question to ask your employees. Surely, I’ve asked this question, as a CEO myself, to my own team countless of times. Turns out, I’m wrong. The…
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