Here are six ways to get employees talking about what they really feel (and not what they think you want to hear)… “I can handle the truth. I’m pretty tough, Claire.” My CEO at the time told me this during our one-on-one about five or so years ago. The year was ending, and he wanted to know what the…
Consider using this one word in your next one-on-one meeting… A few years ago, a CEO told me how she was struggling to get honest feedback from her board. No one seemed willing to be critical or give her pointers on things she could improve. After every board meeting, she would turn to them and…
One small way we try to show we care as a company and value genuine leadership. Lately, I’ve been getting asked more frequently: “Claire, do you illustrate your own blog posts?” The answer is, “Yes.” To date, I’ve written hundreds pieces on our blog. With the exception of a few (where I’ve used a photograph…
Everyone says, “It’s great working here.” But is it really? Here are the questions to ask to assess if a company has a positive work culture. “How do you know if a company’s culture is good?” Last week, a friend who’s looking for a new job asked me this. She’d been doing a few interviews, and…
– Interview with Sara Sutton Fell, Founder and CEO of FlexJobs. – The Difference Between Management and Leadership. – Give Performance Reviews That Actually Inspire Employees. – How to Make Executive Hires at Your Startup.
Interview with Wil Reynolds, Founder of SEER Interactive. – Avoiding Organizational Debt. – How to Be a CEO, From a Decade’s Worth of Them. – Bosses Say They Want Employee Input. Then They Ignore It.
You can’t expect people to give you honest feedback if you’re not open with them first. You’re at a swimming pool. The water looks nice. It’s not quite a warm enough day… But it’s almost summer so why not jump in? You want others to join you in the pool. (It’s more fun that way!)…
Interview with Amanda Lannert, CEO of Jellyvision. – 7 Tricky Work Situations, and How to Respond to Them. – McKinsey Quarterly’s interview with Tony Hsieh. – Managing More Experienced People.
It’s time to break our addiction to metrics — starting with employee engagement metrics. “If you can’t measure it, you can’t manage it.” I think this statement is bullshit. While I have utmost respect for Peter Drucker, whom I believe the quote is attributed to, I take issue with this statement’s over-the-top, rampant usage in the business world.…
Interview with David Heinemeier Hansson, CTO of Basecamp & Creator of Ruby on Rails – Average Manager vs. Great Manager – How Companies Can Guard Against Fatigue About Gender Equality – 5 Things Every Employee Should Ask Their CEO
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