Interview with Katrina Markoff, Founder + CEO of Vosges Haut-Chocolat. – Research: When Managers Are Overworked, They Treat Employees Less Fairly. – The Right Culture: Not Just About Employee Satisfaction. – Why team-building exercises won’t make your staff more productive
Author: Claire Lew
CEO of Canopy. My mission in life is to help people become happier at work. Say hi to me on Twitter at @clairejlew.
Avoid this leadership mistake: Your team listens to your word too closely
When the boss speaks, people listen… too much. Here are two phrases to counteract this common leadership pitfall. Watch the ears perk up. The boss says something, and folks become extra attentive. It’s not a leadership mistake they’re making on purpose – it’s the unintentional by product of being the boss. All of sudden, someone…
What to do (and not do) during your first 2 weeks as a new manager
You’ve just been promoted… Now what? Here’s what 1,000+ leaders across the world had to say about what a new manager should do during her first 2 weeks on the job. A friend of mine was recently promoted to being a manager for the first time. It’s a slightly terrifying thing, for those of you who…
Small, but effective: 6 commonly overlooked actions to increase employee engagement
From icebreakers to arguments, here are some of most frequently missed things we forget to do as leaders to encourage our team to be more engaged. Meaningful work, open communication, a sense of direction… In our heads, we seem to know a lot of what helps maintain employee engagement. However, in practice, keeping our team engaged…
Newsletter Issue 20
Interview with Rob Walling, Founder of Drip + MicroConf. – Power Causes Brain Damage. – How To Deal With A Passive-Aggressive Coworker. – Optimism and Trust on the CEO’s Mind
7 tips to help build a culture of feedback
Beer taps and foosball tables aren’t signs of a strong company culture — honest communication and rigorous + respectful debate are. Here’s how to build a culture of the latter. Culture, at its core, is not what we outwardly say or show. Culture is rooted in our basic underlying assumptions — what we truly believe, even when we choose not…
How do you train new managers?
Being a first-time manager is daunting — so I asked our members how they support their own newly promoted managers. When you hire or promote a new manager, you hope they’ll be great. After all, they were a wonderful, all-round employee. But being a wonderful, all-round employee unfortunately doesn’t guarantee that someone will be a great manager.…
6 ways to get the employee feedback you need to hear
Are you struggling with how to unlock honest feedback from employees? Here are six ways to get the employee feedback you need to hear. Feedback is critical to getting great work done. When you get honest feedback, it helps you make better decisions, it helps employees do their best work, and it helps you be a…
Delegate outcomes, not activities.
When it comes to delegating, invite your team into both the thinking and the doing. Do you consider yourself “a doer”? That person who enjoys doing the work, fine-tuning the details, meddling in the weeds of how it’ll all work? Then you probably have trouble delegating as a leader. I know I do. For so many…
Newsletter Issue 19
Interview with David Cancel, CEO of Drift – Conversations That Kill Your Culture – How to Manage an Insecure Employee – The Halo Effect, And Other Managerial Delusions
