Reviews are for books, movies, and restaurants. Reviews are not for people.
The concept of “performance reviews” has never sat well with you, as a result.
As a leader, you want your team to continually improve and bring the best out in each other — but a “performance review” doesn’t accomplish that.
Too rigid, too stale, too traditional, too annoying… In fact, Gallup revealed how “traditional performance reviews and approaches to feedback are often so bad that they actually make performance worse about one-third of the time.” Furthermore, a 2019 study by Mercer found that only 2% of companies believe their performance process delivered exceptional value.
If you’re wishing your own performance review process was better, you’re not alone. Researcher Josh Bersin estimates that about 70% of multinational companies are moving away from traditional performance review processes.
The question is: What is better?
Claire Lew
CEO of Know Your Team
