{"id":4638,"date":"2019-09-06T21:33:34","date_gmt":"2019-09-07T04:33:34","guid":{"rendered":"https:\/\/knowyourteam.com\/blog\/?p=4638"},"modified":"2025-01-10T10:07:05","modified_gmt":"2025-01-10T18:07:05","slug":"how-to-motivate-employees-dont-do-this-instead","status":"publish","type":"post","link":"https:\/\/canopy.is\/blog\/2019\/09\/06\/how-to-motivate-employees-dont-do-this-instead\/","title":{"rendered":"How to motivate employees? Don&#8217;t."},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" id=\"h-do-this-instead-here-are-6-ways-to-motivate-your-team-that-doesn-t-undermine-intrinsic-employee-motivation-that-they-already-have\">Do this instead.  Here are 6 ways to motivate your team that doesn&#8217;t undermine intrinsic employee motivation that they already have.<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1024\" height=\"466\" src=\"https:\/\/knowyourteam.com\/blog\/wp-content\/uploads\/2019\/09\/motivation-1024x466.jpg\" alt=\"Employee motivation\" class=\"wp-image-4641\"\/><\/figure>\n\n\n\n<p>\u201c<em>I need to figure out how to motivate my employees.\u201d <\/em> When was the last time thought that to yourself? It could\u2019ve been the other week when you noticed one of your direct reports dragging his feet on a project that\u2019s critical to the company. Or, perhaps it was the other month when you felt frustrated that your team wasn\u2019t being proactive about addressing customer issues.<\/p>\n\n\n\n<p>If either of these situations feels even remotely familiar, you\u2019re not alone. I hear this sentiment of \u201chow to motivate employees\u201d frequently from managers we work with who use <a href=\"https:\/\/canopy.is\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\">Canopy<\/a>, and I often am asked countless questions about it.<\/p>\n\n\n\n<p>We, as leaders, are not the only ones thinking this. Employees <em>themselves<\/em> admit that they don\u2019t feel as motivated at work as they\u2019d like. According to <a href=\"https:\/\/www.gallup.com\/workplace\/238064\/re-engineering-performance-management.aspx\" rel=\"noreferrer noopener\" target=\"_blank\">Gallup<\/a>, only 2 in 10 employees strongly agree that their performance is managed in a way that motivates them to do outstanding work.<\/p>\n\n\n\n<p>However, this question of, \u201cHow to motivate my employees as a manager?\u201d is a misguided one. It implies that <a href=\"https:\/\/canopy.is\/blog\/2017\/08\/16\/dont-empower-anybody-the-biggest-leadership-mistake\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\" target=\"_blank\" rel=\"noreferrer noopener\">motivation<\/a> is something we <em>give<\/em> another person. That\u2019s patently false.<\/p>\n\n\n\n<p>Motivation is not a thing we give to people\u200a\u2014\u200amotivation is a thing people <em>already<\/em> have. Employees inherently have energy, ideas, gifts, and talents that are worth being shared with the world. We, as leaders, simply need to get out of their way and create a space for that energy, ideas, gifts, and talents to thrive.<\/p>\n\n\n\n<p>The question we should ask ourselves isn\u2019t, \u201cHow can I motivate my team?\u201d but rather, \u201cHow can I create an environment for my team members to motivate themselves?\u201d<\/p>\n\n\n\n<p>I\u2019ve been thinking about the answer to this question for the past almost ten years\u00a0:-). From research we\u2019ve gathered across the years, conversations with leaders who we admire on our <a href=\"https:\/\/canopy.is\/blog\/podcast\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\" target=\"_blank\" rel=\"noreferrer noopener\">podcast<\/a>, and insights from 1,000+ managers from our online community, here are six things we can do as leaders to create the conditions for employees to motivate themselves.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-immerse-yourself-in-discovery\">Immerse yourself in discovery.<\/h3>\n\n\n\n<p>You can\u2019t enable another person\u2019s motivation to flourish if you don\u2019t know what motivates them, to begin with. As a result, a key part of effectively creating the conditions for strong employee motivation in your team is to figure out: Well, what motivates them?<\/p>\n\n\n\n<p>Hopefully, you\u2019ve got a sense of this when you were hiring them\u200a\u2014\u200aas the <a href=\"https:\/\/canopy.is\/blog\/2019\/07\/25\/9-best-interview-questions\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\" target=\"_blank\" rel=\"noreferrer noopener\">interview process<\/a> is very much about understanding what drives a person. However, if it still remains fuzzy, here are some questions you\u2019ll want to ask during your next <a href=\"https:\/\/canopy.is\/m\/training_modules\/4-how-to-hold-effective-1-1-meetings?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\">one-on-one meeting<\/a> to figure out, at their core, what your team member is motivated by:<\/p>\n\n\n\n<ul>\n<li>When has it been a time when you\u2019ve felt most motivated in the work that you were doing? Why? What project was it? Who were you working with?<\/li>\n\n\n\n<li>What three events in your life would you say have had the biggest impact on you and why?<\/li>\n\n\n\n<li>Who do you admire most in your life, and why?<\/li>\n\n\n\n<li>What\u2019s the dream?<\/li>\n\n\n\n<li>What would you want to say is true about your life five years from now for it to feel meaningful? Ten years from now?<\/li>\n\n\n\n<li>What would you say most deeply motivates you?<\/li>\n<\/ul>\n\n\n\n<p>Now, with some of these questions, you may be thinking, \u201cWoah Claire, this is just way too much\u200a\u2014\u200aI can\u2019t just ask these during a <a href=\"https:\/\/canopy.is\/m\/training_modules\/4-how-to-hold-effective-1-1-meetings?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\">one-on-one meeting<\/a>.\u201d You might be right. If you\u2019ve never asked questions of this tone before, it\u2019ll likely be a surprise to your direct report. Thus, if you <em>do<\/em> decide to ask these questions, let your direct report know ahead of time. You can say something like, \u201cI\u2019d love to discuss broader, deeper life questions during our next one-on-one,\u201d and you can also share an agenda ahead of time. <\/p>\n\n\n\n<p>You\u2019ll also want to continue to ask these questions as you continue to work with this person over time. Discovery of motivation is not a one-time, one-off occurrence\u200a\u2014\u200ait\u2019s an ongoing, consistent practice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-individualize-everything\">Individualize everything.<\/h3>\n\n\n\n<p>Motivation is personal. What motivates one person might not motivate someone else. As a result, it\u2019s important to have nuance in the conditions you create for motivation to grow\u200a\u2014\u200ayou need to individualize those conditions as much as you can. This means specifically aligning projects, goals, and incentives with what the <em>other person<\/em> is motivated by, and no one else. This seems intuitive, yet we often unintentionally (or completely unknowingly) project our own preferences and proclivities onto another person. For example, because you find detail-oriented work very easy, you might assume the other person does as well, and you proceed to hand off a very data-focused, detail-oriented project to them. Then, you notice that they\u2019re not motivated on the project and seem to be struggling, you wonder, \u201cHmm why aren\u2019t they really stepping into it?\u201d When you consider the individual nature of motivation, the answer becomes obvious: It was a mismatch of aligning the project to what motivates that person the most.<\/p>\n\n\n\n<p>However, sometimes, there are projects that have to get done and goals that have to get met\u200a\u2014\u200aand you <em>can\u2019t<\/em> customize or individualize them. What do you do in these scenarios? Read on.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-create-a-choice\">Create a&nbsp;choice.<\/h3>\n\n\n\n<p>While you can\u2019t always individualize and perfectly match someone\u2019s project and goals with what they are most motivated by, you can create positive conditions for motivation by enabling choice in what people can do. In Edward Deci\u2019s seminal book on human motivation theory, <a href=\"https:\/\/www.amazon.com\/Why-We-What-Understanding-Self-Motivation\/dp\/0140255265\" rel=\"noreferrer noopener\" target=\"_blank\">Why We Do What We Do<\/a>, he describes how \u201cmeaningful choice engenders willingness\u201d and results in a higher quality of decisions, and greater motivation and commitment to the task, all shown in research he\u2019s done over 20 years.<\/p>\n\n\n\n<p>For example, while someone may not be able to choose their project, you can give them a choice in how they want to approach the project. Or in another situation, instead of assigning someone a set of goals, you can invite them to participate in the formation of those goals and enable them to choose it. As detailed by Deci, studies have shown that when people can actively choose their own goals, they\u2019re more likely to follow through on them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-stop-surveillance\">Stop surveillance.<\/h3>\n\n\n\n<p>What damages the conditions for motivation the most? Surveillance has been <a href=\"https:\/\/www.amazon.com\/Why-We-What-Understanding-Self-Motivation\/dp\/0140255265\" rel=\"noreferrer noopener\" target=\"_blank\">revealed<\/a> in studies to negatively impact intrinsic motivation. Anytime you catch yourself peeking over someone\u2019s shoulder, making a mental note of what time they log on or log off, or when they enter the office\u200a\u2014\u200ayou\u2019re not helping. You\u2019re hurting.<\/p>\n\n\n\n<p>Additionally, consider how deadlines and imposed goals undermine intrinsic motivation and negatively affect performance. Are you arbitrarily setting targets to create an artificial sense of \u201curgency\u201d or \u201caccountability\u201d? Or are you trying to create a supportive environment that is truly helpful for a person getting to where they need to be?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-acknowledge-constraints-and-feelings\">Acknowledge constraints and feelings.<\/h3>\n\n\n\n<p>Sometimes you can\u2019t create a good environment for motivation. The company is tight on resources, or there\u2019s a toxic person who\u2019s dragging the team down but you don\u2019t have the authority to let that person go. When you know that prime conditions for strong motivation aren\u2019t there, recognize that. Share with your team, \u201cHere\u2019s why I know that sucks\u201d or \u201cI so appreciate you bearing with this\u201d and you demonstrate how much you understand their point of view.<\/p>\n\n\n\n<p>Deci <a href=\"https:\/\/www.amazon.com\/Why-We-What-Understanding-Self-Motivation\/dp\/0140255265\" rel=\"noreferrer noopener\" target=\"_blank\">described<\/a> in his research how this sharing of the rationale behind why things are constraining or not feeling good helps to minimize the pressure that detracts from performance. Acknowledging the bad helps clear room for someone to try to do good.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-clarify-expectations\">Clarify expectations.<\/h3>\n\n\n\n<p>On occasion, our team doesn\u2019t seem motivated because their behavior doesn\u2019t match up with our own conception of what \u201chighly motivated\u201d looks like in our heads. In short, we as leaders haven\u2019t made clear what the real output of strong motivation looks like in our team. Does it mean that people are moving faster? Does it mean a higher quality of work? Once you\u2019ve determined what the product of \u201cstronger motivation\u201d looks like, then consider: How well have you communicated this to your team? Do they know and are they aware <em>that<\/em> is the output and product they should be creating?<\/p>\n\n\n\n<p>I recently <a href=\"https:\/\/canopy.is\/blog\/podcast\/episode-46-interview-with-tim-oreilly-founder-and-ceo-of-oreilly-media\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\" target=\"_blank\" rel=\"noreferrer noopener\">interviewed Tim O\u2019Reilly<\/a>, founder, and CEO of O\u2019Reilly Media, on our podcast, <a href=\"https:\/\/canopy.is\/blog\/podcast\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\" target=\"_blank\" rel=\"noreferrer noopener\">The Heartbeat<\/a> (the full episode is <a href=\"https:\/\/canopy.is\/blog\/podcast\/episode-46-interview-with-tim-oreilly-founder-and-ceo-of-oreilly-media\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a> if you were curious). During our chat, he cited a quote from Edwin Schlossberg:<em> \u201cThe skill of writing is to create a context in which other people can think.\u201d<\/em> Tim asserted how applicable this quote was to leadership, as well, saying:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cIn some sense, in leadership, what you are trying to do is to create a context in which other people can act.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>This rings resoundingly true for employee motivation. As a leader, when you\u2019re trying to figure out how to motivate employees, what you\u2019re truly trying to do is create a <em>context<\/em> in which they can act. You\u2019re creating an environment for your team to motivate themselves.<\/p>\n\n\n\n<p>Start with these six recommendations. You can create this context as a leader, yourself.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p>\u2728\u00a0<em>You may be thinking: \u201cWell, what else can I do to better create a context for my team to act, as Tim O\u2019Reilly suggested?<\/em>\u201d\u00a0<em>Well, you<\/em>\u00a0<em>can start by checking out\u00a0Canopy\u2014 a training platform for managers to help create a better context for their teams. We give you the\u00a0<\/em><strong><em>resources to run <a href=\"https:\/\/canopy.is\/m\/training_modules\/4-how-to-hold-effective-1-1-meetings?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\">one-on-one meetings<\/a>, <a href=\"https:\/\/canopy.is\/m\/training_modules\/21-setting-goals-and-expectations?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\">share team progress<\/a>. get <a href=\"https:\/\/canopy.is\/m\/training_modules\/5-the-feedback-loop?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\">honest feedback<\/a>, and <a href=\"https:\/\/canopy.is\/m\/training_modules\/3-building-trust-in-a-team?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\">build rapport<\/a><\/em><\/strong><em>.\u00a0<a href=\"https:\/\/canopy.is\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=motivate-employees-dont\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about how Canopy can help support you as a manager here.<\/a><\/em><\/p>\n\n\n<h3 class=\"crp-list-title\">You might also enjoy reading&#8230;<\/h3><ul class=\"crp-list\"><li class=\"crp-list-item crp-list-item-image-above crp-list-item-has-image\"><div class=\"crp-list-item-image\"><a href=\"https:\/\/canopy.is\/blog\/2019\/08\/29\/7-ways-of-giving-feedback-that-encourage-change\/\"><img decoding=\"async\" data-pin-nopin=\"true\" style=\"max-width: 50px; height: auto;\" width=\"50\" height=\"50\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/08\/giving-feedback-behavior-change-150x150.jpg\" class=\"attachment-50x50 size-50x50 wp-post-image\" alt=\"Giving feedback\" \/><\/a><\/div><div class=\"crp-list-item-title\"><a href=\"https:\/\/canopy.is\/blog\/2019\/08\/29\/7-ways-of-giving-feedback-that-encourage-change\/\">7 ways of giving feedback that encourage change<\/a><\/div><\/li><li class=\"crp-list-item crp-list-item-image-above crp-list-item-has-image\"><div class=\"crp-list-item-image\"><a href=\"https:\/\/canopy.is\/blog\/2017\/08\/16\/dont-empower-anybody-the-biggest-leadership-mistake\/\"><img decoding=\"async\" data-pin-nopin=\"true\" style=\"max-width: 50px; height: auto;\" width=\"50\" height=\"50\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2018\/12\/3d9b0-1trkqc4hlogg-vrnwoqbxg-150x150.jpeg\" class=\"attachment-50x50 size-50x50 wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"crp-list-item-title\"><a href=\"https:\/\/canopy.is\/blog\/2017\/08\/16\/dont-empower-anybody-the-biggest-leadership-mistake\/\">Don\u2019t \u201cempower\u201d anybody: The biggest leadership mistake you can make<\/a><\/div><\/li><li class=\"crp-list-item crp-list-item-image-above crp-list-item-has-image\"><div class=\"crp-list-item-image\"><a href=\"https:\/\/canopy.is\/blog\/2019\/07\/11\/how-to-share-company-vision\/\"><img decoding=\"async\" data-pin-nopin=\"true\" style=\"max-width: 50px; height: auto;\" width=\"50\" height=\"50\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/07\/company-vision-150x150.png\" class=\"attachment-50x50 size-50x50 wp-post-image\" alt=\"Company vision\" \/><\/a><\/div><div class=\"crp-list-item-title\"><a href=\"https:\/\/canopy.is\/blog\/2019\/07\/11\/how-to-share-company-vision\/\">How to share your company vision as a leader<\/a><\/div><\/li><li class=\"crp-list-item crp-list-item-image-above crp-list-item-has-image\"><div class=\"crp-list-item-image\"><a href=\"https:\/\/canopy.is\/blog\/2017\/12\/01\/the-10-qualities-of-a-true-leader\/\"><img decoding=\"async\" data-pin-nopin=\"true\" style=\"max-width: 50px; height: auto;\" width=\"50\" height=\"50\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2018\/12\/c1fa5-1034wqd4nzdt3m3wqpv5g3g-150x150.jpeg\" class=\"attachment-50x50 size-50x50 wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"crp-list-item-title\"><a href=\"https:\/\/canopy.is\/blog\/2017\/12\/01\/the-10-qualities-of-a-true-leader\/\">The 10 qualities of a good leader<\/a><\/div><\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>Do this instead. Here are 6 ways to motivate your team that doesn&#8217;t undermine intrinsic employee motivation that they already have. \u201cI need to figure out how to motivate my employees.\u201d When was the last time thought that to yourself? It could\u2019ve been the other week when you noticed one of your direct reports dragging&hellip; <\/p>\n<p><a class=\"moretag\" href=\"https:\/\/canopy.is\/blog\/2019\/09\/06\/how-to-motivate-employees-dont-do-this-instead\/\">Read the full article<\/a><\/p>\n","protected":false},"author":2,"featured_media":4641,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","filesize_raw":"","footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.1 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to motivate employees? Don&#039;t. - Canopy | Blog<\/title>\n<meta name=\"description\" content=\"Wondering how to motivate your team? Here are 6 ways to motivate your employees that doesn&#039;t kill the intrinsic employee motivation that they already have.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/canopy.is\/blog\/2019\/09\/06\/how-to-motivate-employees-dont-do-this-instead\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to motivate employees? Don&#039;t.\" \/>\n<meta property=\"og:description\" content=\"Do this instead. Here are 6 ways to motivate your team that doesn&#039;t undermine intrinsic employee motivation that they already have. \u201cI need to figure out\" \/>\n<meta property=\"og:url\" content=\"https:\/\/canopy.is\/blog\/2019\/09\/06\/how-to-motivate-employees-dont-do-this-instead\/\" \/>\n<meta property=\"og:site_name\" content=\"Canopy | Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/knowyourteamhq\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-07T04:33:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-10T18:07:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/09\/motivation.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"3569\" \/>\n\t<meta property=\"og:image:height\" content=\"1623\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Claire Lew\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@clairejlew\" \/>\n<meta name=\"twitter:site\" content=\"@KnowYourTeamHQ\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire Lew\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/09\/06\/how-to-motivate-employees-dont-do-this-instead\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/09\/06\/how-to-motivate-employees-dont-do-this-instead\/\"},\"author\":{\"name\":\"Claire Lew\",\"@id\":\"https:\/\/canopy.is\/blog\/#\/schema\/person\/94d1f9d2f817b329f35174edc7d4fa5f\"},\"headline\":\"How to motivate employees? 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