{"id":4568,"date":"2019-08-15T10:12:48","date_gmt":"2019-08-15T17:12:48","guid":{"rendered":"https:\/\/knowyourteam.com\/blog\/?p=4568"},"modified":"2025-01-10T12:57:33","modified_gmt":"2025-01-10T20:57:33","slug":"how-to-manage-up-effectively","status":"publish","type":"post","link":"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/","title":{"rendered":"How to manage up effectively"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" id=\"h-5-not-so-often-shared-ways-to-manage-up-and-have-a-better-relationship-with-your-boss\">5 not-so-often-shared ways to manage up and have a better relationship with your boss.<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1024\" height=\"429\" src=\"https:\/\/knowyourteam.com\/blog\/wp-content\/uploads\/2019\/08\/managing-up-1024x429.png\" alt=\"Managing up\" class=\"wp-image-4578\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p>You want to manage up\u200a\u2014\u200abut what you really mean is that you simply want to work well with your boss.<\/p>\n\n\n\n<p>Who doesn\u2019t? Especially when your boss is pestering you with questions via Slack after work-hours, or failing to give you enough time to complete projects\u2026<\/p>\n\n\n\n<p>You sigh and think yourself: \u201cHow do I manage up effectively?\u201d<\/p>\n\n\n\n<p>This is one of the most common questions I\u2019m asked\u200a\u2014\u200aand, unfortunately, one of the most common situations that you might face, whether you\u2019re a manager, executive or individual contributor.<\/p>\n\n\n\n<p>Based on the research we\u2019ve done over the past five years with hundreds of managers and employees, and the insights shared in our online leadership community in <a href=\"https:\/\/canopy.is\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\">Canopy<\/a>, here are the 5 distinct ways you can manage up to have a better relationship with your boss:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-share-progress-more-often-than-you-typically-would\">Share progress more often than you typically would.<\/h3>\n\n\n\n<p>Your boss is craving to know what you\u2019re working on. We recently conducted a survey of 355 people and learned that the #1 piece of information that managers want to know is the progress that\u2019s being made on a project. As a result, you\u2019ll want to ask yourself: <em>Am I sharing the progress I\u2019m making day-to-day or week-to-week? <\/em>You can also ask your boss directly: \u201cHow can I give you more visibility into my work?\u201d or \u201cAre there any decisions or projects you wish I were more transparent about?\u201d Additionally, we have <a href=\"https:\/\/canopy.is\/m\/tools\/heartbeats?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\" target=\"_blank\" rel=\"noreferrer noopener\">a tool called \u201cThe Heartbeat\u201d that helps you do this with little to zero effort<\/a>\u200a\u2014\u200ait\u2019s an easy way to automate daily or weekly check-ins with your team. I highly recommend taking a peek if you feel like your team doesn\u2019t have an effective process for sharing progress.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-uncover-your-boss-work-preferences-even-if-they-don-t-do-the-same-for-you\">Uncover your boss\u2019 work preferences (even if they don\u2019t do the same for&nbsp;you).<\/h3>\n\n\n\n<p>We all have preferences around the way we like to work\u200a\u2014\u200aincluding our boss. Make sure you spend time asking questions to your boss to figure out what theirs are. The more you know about how your boss likes to work (e.g., how they prefer to receive feedback when they\u2019re most productive during the day), the more you can adjust your own behavior to increase the likelihood of a positive relationship with them. It may seem frustrating (rightfully!) that you have to be the one to instigate this conversation if they haven\u2019t already (they are <em>your<\/em> manager, after all)\u200a\u2014\u200abut some people need the nudge. You can provide it&nbsp;\ud83d\ude42<\/p>\n\n\n\n<p>Here are some of my favorite <a href=\"https:\/\/canopy.is\/m\/training_modules\/4-how-to-hold-effective-1-1-meetings?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\" target=\"_blank\" rel=\"noreferrer noopener\">questions to ask during a one-on-one meeting<\/a> around uncovering someone\u2019s work preferences:<\/p>\n\n\n\n<ul>\n<li>Where on the spectrum of an extrovert to introvert would you place yourself?<\/li>\n\n\n\n<li>What\u2019s your preferred way to receive feedback, in terms of format?<\/li>\n\n\n\n<li>What\u2019s your preferred way to receive feedback, in terms of speed?<\/li>\n\n\n\n<li>What\u2019s your orientation toward conflict?<\/li>\n\n\n\n<li>What time of day are you most productive?<\/li>\n\n\n\n<li>How would you describe your communication style?<\/li>\n\n\n\n<li>What motivates you the most?<\/li>\n\n\n\n<li>Who is your hero? Why?<\/li>\n\n\n\n<li>What do you consider your \u201csuperpower\u201d?<\/li>\n\n\n\n<li>Who\u2019s been the best coworker\/team you\u2019ve worked with? Why?<\/li>\n\n\n\n<li>Who\u2019s been the best boss\/mentor you\u2019ve ever had? Why?<\/li>\n\n\n\n<li>When have you worked with someone and noticed it not going well?<\/li>\n\n\n\n<li>What do you think you\u2019re more sensitive about, compared to others?<\/li>\n\n\n\n<li>What\u2019s your biggest work-related pet peeves (i.e., that thing other people do that totally annoys you when you work with them)?<\/li>\n\n\n\n<li>What would others who\u2019ve worked with you say are your greatest strengths?<\/li>\n\n\n\n<li>What would others who\u2019ve worked with you say are your greatest weaknesses?<\/li>\n<\/ul>\n\n\n\n<p>(Note: These are also fantastic questions to ask when <a href=\"https:\/\/canopy.is\/blog\/2019\/06\/20\/how-to-onboard-new-hire\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding a new hire<\/a>, in general, and not just to your boss. )<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-build-trust-through-your-actions-not-just-your-words\">Build trust through your actions, not just your&nbsp;words.<\/h3>\n\n\n\n<p>Let\u2019s get real: Your boss might not <a href=\"https:\/\/canopy.is\/blog\/2019\/01\/15\/building-trust-in-teams-what-and-why\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\" target=\"_blank\" rel=\"noreferrer noopener\">trust<\/a> you. Oftentimes, a boss\u2019 <a href=\"https:\/\/canopy.is\/blog\/2018\/11\/29\/you-have-a-micromanaging-boss-what-can-you-do\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\" target=\"_blank\" rel=\"noreferrer noopener\">micromanaging tendencies<\/a> are derived from their lack of trust in your ability to follow through on something. Now, this may not be your fault by any means\u200a\u2014\u200ayour manager could be projecting their own past experiences onto you. But it does reveal that if you want a strong relationship with your boss, you must enable them to feel they can trust in your capabilities.<\/p>\n\n\n\n<p>To be clear: You\u2019re not trying to blow smoke or curry favor with your boss. Trust does not mean likability. Rather, you should be focused on making sure your behavior matches your intention\u200a\u2014\u200athat\u2019s <a href=\"https:\/\/canopy.is\/m\/training_modules\/3-building-trust-in-a-team?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\" target=\"_blank\" rel=\"noreferrer noopener\">the best way to build trust<\/a>. Your boss is going to give you more space the more you show them that they can give you that space. This means taking a close look and asking yourself: <em>How well do I follow through on my word? <\/em>The more closely that your actions mirror your words, the more likely your manager will have a greater degree of trust in you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-foster-real-rapport\">Foster real&nbsp;rapport.<\/h3>\n\n\n\n<p>Intuitively, we tend to have more positive relationships with people we feel interpersonally connected with. So, looking to form some sort of rapport with your boss is helpful to manage up, as well. This doesn\u2019t mean you need to become best friends with them, do a whole in-depth reveal on your personal life, or ask them a bunch of corny icebreaker questions. Instead, it means you can share about what makes you tick, what you\u2019re passionate about, what you like to do outside of work, etc\u2026 And, you can ask questions to uncover similar aspects of who your boss is, too. Here are some of my favorite questions to ask that you can consider asking over a lunch or coffee chat with your boss, beyond the typical icebreakers:<\/p>\n\n\n\n<ul>\n<li>What was your first job?<\/li>\n\n\n\n<li>What are you reading right now?<\/li>\n\n\n\n<li>Who\u2019s someone you really admire?<\/li>\n\n\n\n<li>Seen any good movies lately you\u2019d recommend?<\/li>\n\n\n\n<li>Who had the most influence on you growing up?<\/li>\n\n\n\n<li>What\u2019s the best advice you\u2019ve ever heard?<\/li>\n\n\n\n<li>Been pleasantly surprised by anything lately?<\/li>\n<\/ul>\n\n\n\n<p>(You can also use our <a href=\"https:\/\/canopy.is\/m\/tools\/social_questions?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\" target=\"_blank\" rel=\"noreferrer noopener\">Social Questions <\/a>in Canopy to ask these questions, along with 300+ others to your boss and the rest of your team, as a way to build rapport.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-get-crystal-clear-on-expectations\">Get crystal clear on expectations.<\/h3>\n\n\n\n<p>Possibly the most constructive way to manage up is to make sure you\u2019re clear on what your manager expects of you. Without clear expectations, naturally, it\u2019s easy to step on each other\u2019s toes, misinterpret a comment, or be offended by a request. Instead, make it your mission to get clear on two things in particular: (1) What \u201csuccess\u201d looks like (2) How to communicate well to achieve \u201csuccess.\u201d Here are some questions you can ask to do this\u2026<\/p>\n\n\n\n<ul>\n<li>What things will I need to have accomplished this year for you to view me in this role as \u201csuccessful\u201d?<\/li>\n\n\n\n<li>What does quality work look like to you?<\/li>\n\n\n\n<li>If I need your attention on something urgent, what form of communication do you prefer? (E.g., Slack, an email, a phone call)<\/li>\n\n\n\n<li>What do you consider \u201curgent\u201d versus \u201cnot urgent\u201d?<\/li>\n\n\n\n<li>If I have any feedback, how would they prefer you receive it: In person, in writing, over the phone, or during a video call?<\/li>\n\n\n\n<li>If I have a suggestion about something, how would you prefer you receive it: In writing, in person, over the phone, or during a video call?<\/li>\n\n\n\n<li>If I have a question, what form of communication should I pose the questions to you? (E.g., In writing, in person, over the phone, during a video call)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-remind-yourself-dissent-is-an-obligation\">Remind yourself: Dissent is an obligation.<\/h3>\n\n\n\n<p>Managing up also means speaking up. Your manager is never going to know where you\u2019re coming from and what you think if you don\u2019t vocalize it. This can be daunting, not to mention implausible if your manager isn\u2019t receptive to feedback or your workplace environment is toxic. However, if you do perceive even a slight chance that your manager might be receptive, I suggest you take it\u200a\u2014\u200afeedback can be delivered both honestly and kindly. To <a href=\"https:\/\/canopy.is\/blog\/2018\/10\/15\/how-to-deliver-negative-feedback-well-the-4-things-that-good-managers-do-that-bad-managers\/?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\" target=\"_blank\" rel=\"noreferrer noopener\">deliver difficult feedback well<\/a>, here are a few phrases you can use\u2026<\/p>\n\n\n\n<ul>\n<li><em>\u201cWould you be open to hearing some quick feedback around a few things I noticed?\u201d<\/em><\/li>\n\n\n\n<li><em>\u201cI heard a few things on a call the other day that I thought we could talk through together\u200a\u2014\u200awould you be open to that?\u201d<\/em><\/li>\n\n\n\n<li><em>\u201cHappen to have time later today to chat around a few things I saw?\u201d<\/em><\/li>\n\n\n\n<li><em>\u201cWould you want to sit down and talk about different ways we can both improve?\u201d<\/em><\/li>\n\n\n\n<li><em>\u201cI\u2019m sharing this because I want to team to succeed\u2026\u201d<\/em><\/li>\n\n\n\n<li><em>\u201cThis is important to me because I care about the company\u2019s direction as a whole\u2026\u201d<\/em><\/li>\n<\/ul>\n\n\n\n<p>Take note: This is a general map, not a step-by-step guide, to manage up. You\u2019ll have to assess, for yourself, your own manager\u2019s propensity to be open to some of these questions and conversations.<\/p>\n\n\n\n<p>However, most broadly, thinking about these 5 aspects\u200a\u2014\u200asharing progress, uncovering work preferences, building both trust and rapport, clarifying expectations, and sharing feedback\u200a\u2014\u200aare things you can experiment with as you aspire to have a strong working relationship with your boss.<\/p>\n\n\n\n<p>The ball is in your court, more than you might think.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><em>For a deeper dive, be sure to check out our \u201c<a href=\"https:\/\/canopy.is\/m\/training_modules\/15-managing-up?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\">Managing Up<\/a>\u201d module in Canopy. The first few lessons are free \u2013 as are hundreds of daily tips.Try\u00a0<a href=\"https:\/\/canopy.is\/m\/training?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=give-feedback-to-employee\">Canopy<\/a><\/em>\u00a0<em>for free, yourself, today.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/canopy.is\/m\/training_modules\/15-managing-up?utm_source=blog&amp;utm_medium=post&amp;utm_campaign=manage-up-effectively\"><img decoding=\"async\" width=\"816\" height=\"458\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2025\/01\/image-3.png\" alt=\"\" class=\"wp-image-8821\"\/><\/a><\/figure>\n\n\n<h3 class=\"crp-list-title\">You might also enjoy reading&#8230;<\/h3><ul class=\"crp-list\"><li class=\"crp-list-item crp-list-item-image-above crp-list-item-has-image\"><div class=\"crp-list-item-image\"><a href=\"https:\/\/canopy.is\/blog\/2018\/10\/12\/new-managers-heres-how-to-run-your-first-team-meeting\/\"><img decoding=\"async\" data-pin-nopin=\"true\" style=\"max-width: 50px; height: auto;\" width=\"50\" height=\"50\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2018\/12\/143df-1-lfopueazajaomtpwiknug-150x150.jpeg\" class=\"attachment-50x50 size-50x50 wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"crp-list-item-title\"><a href=\"https:\/\/canopy.is\/blog\/2018\/10\/12\/new-managers-heres-how-to-run-your-first-team-meeting\/\">New managers, here\u2019s how to run your first team meeting<\/a><\/div><\/li><li class=\"crp-list-item crp-list-item-image-above crp-list-item-has-image\"><div class=\"crp-list-item-image\"><a href=\"https:\/\/canopy.is\/blog\/2018\/02\/01\/the-5-ways-to-improve-your-self-awareness-as-a-leader\/\"><img decoding=\"async\" data-pin-nopin=\"true\" style=\"max-width: 50px; height: auto;\" width=\"50\" height=\"50\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2018\/02\/self-awareness-150x150.jpg\" class=\"attachment-50x50 size-50x50 wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"crp-list-item-title\"><a href=\"https:\/\/canopy.is\/blog\/2018\/02\/01\/the-5-ways-to-improve-your-self-awareness-as-a-leader\/\">The 5 ways to improve your self-awareness as a leader<\/a><\/div><\/li><li class=\"crp-list-item crp-list-item-image-above crp-list-item-has-image\"><div class=\"crp-list-item-image\"><a href=\"https:\/\/canopy.is\/blog\/2018\/01\/11\/the-8-best-questions-to-ask-during-a-one-on-one-meeting\/\"><img decoding=\"async\" data-pin-nopin=\"true\" style=\"max-width: 50px; height: auto;\" width=\"50\" height=\"50\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2018\/12\/22e24-1fhcjchvmp0qczswldyvycw-150x150.jpeg\" class=\"attachment-50x50 size-50x50 wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"crp-list-item-title\"><a href=\"https:\/\/canopy.is\/blog\/2018\/01\/11\/the-8-best-questions-to-ask-during-a-one-on-one-meeting\/\">The 8 best questions to ask during a one-on-one meeting<\/a><\/div><\/li><li class=\"crp-list-item crp-list-item-image-above crp-list-item-has-image\"><div class=\"crp-list-item-image\"><a href=\"https:\/\/canopy.is\/blog\/2018\/11\/29\/you-have-a-micromanaging-boss-what-can-you-do\/\"><img decoding=\"async\" data-pin-nopin=\"true\" style=\"max-width: 50px; height: auto;\" width=\"50\" height=\"50\" src=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2018\/12\/d09e6-1jchzvkpvy6581ls1nq0d-g-150x150.jpeg\" class=\"attachment-50x50 size-50x50 wp-post-image\" alt=\"\" \/><\/a><\/div><div class=\"crp-list-item-title\"><a href=\"https:\/\/canopy.is\/blog\/2018\/11\/29\/you-have-a-micromanaging-boss-what-can-you-do\/\">You have a micromanaging boss. What can you do?<\/a><\/div><\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>5 not-so-often-shared ways to manage up and have a better relationship with your boss.<\/p>\n","protected":false},"author":2,"featured_media":4578,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","filesize_raw":"","footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.1 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to manage up effectively - Canopy | Blog<\/title>\n<meta name=\"description\" content=\"Here are 5 not-so-often-shared ways to manage up \u2013 whether you&#039;re an individual contibutor or executive \u2013 and have a better relationship with your boss.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to manage up effectively\" \/>\n<meta property=\"og:description\" content=\"5 not-so-often-shared ways to manage up and have a better relationship with your boss.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/\" \/>\n<meta property=\"og:site_name\" content=\"Canopy | Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/knowyourteamhq\" \/>\n<meta property=\"article:published_time\" content=\"2019-08-15T17:12:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-10T20:57:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/08\/managing-up.png\" \/>\n\t<meta property=\"og:image:width\" content=\"4096\" \/>\n\t<meta property=\"og:image:height\" content=\"1714\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Claire Lew\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@clairejlew\" \/>\n<meta name=\"twitter:site\" content=\"@KnowYourTeamHQ\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire Lew\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/\"},\"author\":{\"name\":\"Claire Lew\",\"@id\":\"https:\/\/canopy.is\/blog\/#\/schema\/person\/94d1f9d2f817b329f35174edc7d4fa5f\"},\"headline\":\"How to manage up effectively\",\"datePublished\":\"2019-08-15T17:12:48+00:00\",\"dateModified\":\"2025-01-10T20:57:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/\"},\"wordCount\":1587,\"commentCount\":4,\"publisher\":{\"@id\":\"https:\/\/canopy.is\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/08\/managing-up.png\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/\",\"url\":\"https:\/\/canopy.is\/blog\/2019\/08\/15\/how-to-manage-up-effectively\/\",\"name\":\"How to manage up effectively - 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