{"id":4536,"date":"2019-08-08T08:12:51","date_gmt":"2019-08-08T15:12:51","guid":{"rendered":"https:\/\/knowyourteam.com\/blog\/?p=4536"},"modified":"2022-09-02T12:19:29","modified_gmt":"2022-09-02T19:19:29","slug":"newsletter-issue-44","status":"publish","type":"post","link":"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/","title":{"rendered":"Newsletter Issue 44"},"content":{"rendered":"\n<p><em>Every few weeks, I ask one question to a founder, CEO, manager, or business owner I respect\u2026<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/knowyourteam.com\/blog\/newsletter\">Subscribe to our Newsletter here.<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"the-heartbeat-podcast--a-chat-with-chip-conley\">The Heartbeat Podcast: A chat with Esther Derby<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"The Heartbeat Interview: Esther Derby, Organizational Dynamics Expert, Consultant, and Author\" width=\"1400\" height=\"788\" src=\"https:\/\/www.youtube.com\/embed\/ml_xKgHBd4E?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><a href=\"https:\/\/knowyourteam.com\/blog\/podcast\/episode-44-interview-with-esther-derby-organizational-dynamics-expert-consultant-and-author\/\">Listen to the podcast and read the transcript of the interview here.<\/a><\/p>\n\n\n\n<p><em><strong>Have you been enjoying these&nbsp;Heartbeat episodes, lately? If so, <\/strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vcG9kY2FzdHMuYXBwbGUuY29tL3VzL3BvZGNhc3QvdGhlLWhlYXJ0YmVhdC9pZDE0NTEzNDM5MTc_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\"><strong>it\u2019d mean the world to me if you wrote us a review<\/strong><\/a><strong>&nbsp;in iTunes. The more reviews we have, the more we\u2019re able to share all our lessons from leaders. Thank you! &lt;3<\/strong><\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-ive-been-writing-lately\">What I\u2019ve been writing lately<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8va25vd3lvdXJ0ZWFtLmNvbS9ibG9nLzIwMTkvMDgvMDgvYWZ0ZXItNS15ZWFycy1vZi1ib290c3RyYXBwaW5nLWtub3cteW91ci10ZWFtLXdlLXJhaXNlZC01MDAwMDAtd2l0aC1pbmRpZS12Yy8_dXRtX3NvdXJjZT1reXRuZXdzbGV0dGVyXHUwMDI2dXRtX21lZGl1bT1lbWFpbFx1MDAyNl9fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">After 5 years of bootstrapping a profitable business with 15,000+ users, we raised $500,000 with Indie.vc. Here\u2019s why.<\/a><\/strong><br>\n\u201cWe\u2019ve been profitable since Month 1 and never raised any money \u2013 until a few months ago.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-ive-been-reading-lately\">What I\u2019ve been reading lately<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8vd3d3LnN0cmF0ZWd5LWJ1c2luZXNzLmNvbS9hcnRpY2xlL1RoZS1zZXZlbi1zdGFnZXMtb2Ytc3RyYXRlZ2ljLWxlYWRlcnNoaXA_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">The seven stages of strategic leadership<\/a><\/strong><br>\n\u201c[\u2026] leaders tend to deal with day-to-day challenges by invoking one of \ntwo patterns of mental activity, and thus engaging the brain circuits \nassociated with them. The Low Ground, as we call it, is associated with \ntransactional leadership: making deals, solving problems, designing \nincentives, or making expedient decisions for short-term goals. There is\n also a pattern associated with strategic leadership, a High Ground, in \nthe mind and brain. This High Ground is strengthened by decisions that \ngo beyond solving problems and are oriented toward long-term viability, \nbreaking out of self-defeating constraints, and seeking more fundamental\n change.\u201d Written by Jeffrey Schwartz, Josie Thomson, and Art Kleiner, strategy + business<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8vc2xvYW5yZXZpZXcubWl0LmVkdS9hcnRpY2xlL3RoZS1uZXctcm9sZS1mb3ItbWFuYWdlcnMtaW4td29ya3BsYWNlLWxlYXJuaW5nLz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">The New Role for Managers in Workplace Learning<\/a><\/strong><br>\n\u201cWhile managers should be \u201chands on\u201d enough to build cultures that \nsupport learning for their employees, they should also be \u201chands off\u201d in\n ways that go against the old norm. Outside of compliance training, \nmanagers should refrain from choosing which skills their employees learn\n and how they go about learning.\u201d Written by Kelly Palmer, MIT Sloan Management Review<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8vaGJyLm9yZy8yMDE5LzA4L2xlYWRpbmctY2hhbmdlLWluLWEtY29tcGFueS10aGF0cy1oaXN0b3JpY2FsbHktYmFkLWF0LWl0P19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">Leading Change in a Company That\u2019s Historically Bad At It<\/a><\/strong><br>\n\u201cMost reliable research estimates that 50%\u201370% of initiatives fall \nshort, largely focusing on change implementation as the culprit. Common \nobstacles that organizations face include failure to sustain the effort \nover the long term, competing priorities, and under-resourcing. But some\n seeds of failure are sewn long before change is implemented \u2014 and some \ninitiatives are set up to fail the moment they are conceived.\u201d Written by Ron Carucci, Harvard Business Review<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8vd3d3Lm1ja2luc2V5LmNvbS9idXNpbmVzcy1mdW5jdGlvbnMvZGlnaXRhbC1tY2tpbnNleS9vdXItaW5zaWdodHMvdGhlLWRydW1iZWF0LW9mLWRpZ2l0YWwtaG93LXdpbm5pbmctdGVhbXMtcGxheT9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">The drumbeat of digital: How winning teams play<\/a><\/strong><br>\n\u201cIn earlier studies, we identified 11 strategic and operational \npractices that are tightly correlated with the successful execution of \ndigital efforts. More recently, we asked more than 1,500 executives how \nfrequently their companies carry out these 11 practices. The responses \nof the best-performing companies\u2014those in the top decile for organic \nrevenue growth\u2014suggest that the accelerated repetition of certain \ncritical practices is closely associated with adaptive cultures that are\n comfortable with change, learning all the time, and swiftly \nresponsive.\u201d Written by Jacquest Bughin, Tanguy Catlin, and Laura LaBerge, McKinsey Quarterly<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8va2VsbGFuZW0uY29tL3NsaWRlcy9tYW5hZ2luZ191cC8_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Getting Real About Managing Up<\/a><\/strong><br>\n<a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8vdHdpdHRlci5jb20vamV3ZWxpYS8_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Julia Grace<\/a>, Senior Director of Infrastructure Engineering at Slack, shared on <a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8vdHdpdHRlci5jb20vamV3ZWxpYS9zdGF0dXMvMTE1ODU1MjM4ODU2NDc0MjE0NT9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Twitter<\/a> a fantastic talk written and delivered by <a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8va2VsbGFuZW0uY29tLz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Kellan Elliott-McCrea<\/a>. It\u2019s a wonderful primer on managing up \u2013 I highly recommend checking it out. Talk slides written + delivered by Kellan Elliott-McCrea<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"a-handy-leadership-tip\">A handy leadership tip<\/h3>\n\n\n\n<p><em>From our online leadership community of 1,000+ managers in <a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHA6Ly90aGV3YXRlcmNvb2xlci5pbz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">The Watercooler<\/a> in <a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHA6Ly9rbm93eW91cnRlYW0uY29tP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">Know Your Team<\/a>\u2026<\/em><\/p>\n\n\n\n<p><strong>How transparent should you be as a leader?<\/strong><\/p>\n\n\n\n<p><em>Here is what some companies share company-wide:<\/em><\/p>\n\n\n\n<ul><li>\n<strong>Financial information at an aggregate level<\/strong>, with context (e.g., % of our expenses go to rent, our profit margin is %).<\/li><li>\n<strong>Weekly key numbers<\/strong> &#8211; Previous week\u2019s numbers compared to the same week in previous years, and a cumulative chart through the year.<\/li><li>\n<strong>Weekly company updates<\/strong>\n &#8211; Each Friday, one CEO shares (in a Slack message) what\u2019s going on in \nthe company and what\u2019s coming up next. For example, he talks about \nprogress they are making getting into a new market, or a need to hire \nadditional people.<\/li><li>\n<strong>Profit growth sharing plan<\/strong> &#8211; Here is <a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8vZ2l0aHViLmNvbS9iYXNlY2FtcC9oYW5kYm9vay9ibG9iL21hc3Rlci9iZW5lZml0cy1hbmQtcGVya3MubWQ_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Basecamp\u2019s<\/a> that they made public.<\/li><\/ul>\n\n\n\n<p><em>Potential team reactions to being transparent:<\/em><\/p>\n\n\n\n<ul><li>\n<strong>Fallout.<\/strong> Communication might expose some discontent, but it shouldn\u2019t discourage you to be transparent about the company\u2019s situation.<\/li><li>\n<strong>Disclosing compensation can backfire if you don\u2019t have a well-structured definition of roles and seniority.<\/strong>\n Assumptions due to lack of context. When things are good, people don\u2019t \nunderstand why they don\u2019t get paid more; when things are bad, people \npanic and want to jump ship or focus on the wrong things.<\/li><\/ul>\n\n\n\n<p><em>Things people tend to NOT be transparent about:<\/em><\/p>\n\n\n\n<ul><li>\n<strong>Individual compensation<\/strong>\n &#8211; One member also mentioned that they don\u2019t think someone who works a \nlower paid position is better served by having a higher paid position\u2019s \nnumbers in their face at all time. People have a general understanding \nthat there are different salary ranges, but it\u2019s something else to have \nthat pressed in your face regularly.<\/li><li>\n<strong>Exact top-line revenue numbers<\/strong>\n &#8211; One founder of a product company said they avoid sharing actual \nrevenue numbers with the team. Of course, there isn\u2019t anything stopping \nanyone from putting 2 and 2 together to get an idea of revenue \u2013 but \nthey\u2019ve had horrible experiences in the past where things have gotten \nsideways with individuals who don\u2019t understand or appreciate all that \ngoes into starting and operating a business.<\/li><\/ul>\n\n\n\n<p><em>When being transparent, consider:<\/em><\/p>\n\n\n\n<ul><li>\n<strong>Transparency requires context.<\/strong>\n If you share revenue numbers without context of monthly spend, people \nstart wondering, \u201cWhere\u2019s all that money going?\u201d So for example, at Know\n Your Team, we share revenue numbers, within the context of also our \nprofit margin and expenses \u2014 so it\u2019s understood how revenue supports our\n business as a whole, and not just \u201chere\u2019s the pile of money we\u2019re \nmaking.\u201d<\/li><li>\n<strong>Transparency is a spectrum.<\/strong>\n Transparency isn\u2019t all or nothing \u2014 things don\u2019t have to be either \ncompletely open or completely a secret. Transparency is a spectrum, and \nif you indiscriminately just make everything 100 percent public, you \ncould be wasting people\u2019s time, confusing them, or causing them strife. \nEveryone has a capacity of information, and overloading folks with every\n detail of what\u2019s happening in marketing, support, design, engineering \u2014\n it can be too much. As a leader it\u2019s important to ask yourself: In what\n cases is transparency appropriate and helpful, and in what other cases \nis it distracting or a burden?<\/li><\/ul>\n\n\n\n<p>I wrote a bit more in-depth about transparency <a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8va25vd3lvdXJ0ZWFtLmNvbS9ibG9nLzIwMTkvMDIvMTIvaG93LXRyYW5zcGFyZW50LXNob3VsZC15b3UtYmUtYXMtYS1sZWFkZXIvP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"just-for-fun\">Just for fun<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzU3MjE3Mzk1NSIsInVybCI6Imh0dHBzOi8vd3d3LmJyYWlucGlja2luZ3Mub3JnLzIwMTMvMDcvMTkvam95Y2UtY2Fyb2wtb2F0ZXMtMTAtdGlwcy1vbi13cml0aW5nLz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">10 Tips on Writing from Joyce Carol Oates<\/a><\/strong><br>\nI\u2019ve been doing a lot of writing lately, and so this piece hit home for me.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interview with Esther Derby, Organizational Dynamics Expert, Consultant, and Author<\/p>\n","protected":false},"author":2,"featured_media":4439,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","filesize_raw":"","footnotes":""},"categories":[107],"tags":[109],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.1 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Newsletter Issue 44 - Canopy | Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Newsletter Issue 44\" \/>\n<meta property=\"og:description\" content=\"Interview with Esther Derby, Organizational Dynamics Expert, Consultant, and Author\" \/>\n<meta property=\"og:url\" content=\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/\" \/>\n<meta property=\"og:site_name\" content=\"Canopy | Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/knowyourteamhq\" \/>\n<meta property=\"article:published_time\" content=\"2019-08-08T15:12:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-02T19:19:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/07\/KYT044.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2068\" \/>\n\t<meta property=\"og:image:height\" content=\"1162\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Claire Lew\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@clairejlew\" \/>\n<meta name=\"twitter:site\" content=\"@KnowYourTeamHQ\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire Lew\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/\"},\"author\":{\"name\":\"Claire Lew\",\"@id\":\"https:\/\/canopy.is\/blog\/#\/schema\/person\/94d1f9d2f817b329f35174edc7d4fa5f\"},\"headline\":\"Newsletter Issue 44\",\"datePublished\":\"2019-08-08T15:12:51+00:00\",\"dateModified\":\"2022-09-02T19:19:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/\"},\"wordCount\":1106,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/canopy.is\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/07\/KYT044.png\",\"keywords\":[\"Newsletter\"],\"articleSection\":[\"Newsletter\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/\",\"url\":\"https:\/\/canopy.is\/blog\/2019\/08\/08\/newsletter-issue-44\/\",\"name\":\"Newsletter Issue 44 - 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