{"id":4368,"date":"2019-07-11T15:40:44","date_gmt":"2019-07-11T22:40:44","guid":{"rendered":"https:\/\/knowyourteam.com\/blog\/?p=4368"},"modified":"2022-09-02T12:20:30","modified_gmt":"2022-09-02T19:20:30","slug":"newsletter-issue-42","status":"publish","type":"post","link":"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/","title":{"rendered":"Newsletter Issue 42"},"content":{"rendered":"\n<p><em>Every few weeks, I ask one question to a founder, CEO, manager, or business owner I respect\u2026<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/knowyourteam.com\/blog\/newsletter\">Subscribe to our Newsletter here.<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"the-heartbeat-podcast--a-chat-with-ritu-bhargava\">The Heartbeat Podcast: A chat with Ritu Bhargava<\/h3>\n\n\n\n<p><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8vdHdpdHRlci5jb20vcml0dWJoYXJnYXZhP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">Ritu Bhargava<\/a> is the Senior Vice President of Engineering at <a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8vd3d3LnNhbGVzZm9yY2UuY29tLz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Salesforce<\/a>.  We spoke on the same panel earlier this year, and I was impressed by  her philosophy on leadership \u2013&nbsp;especially at scale (Salesforce has  29,000 employees and her team alone has 200 people). She shared personal  trials and tribulations around learning to say \u201cno,\u201d preparing for  critical meetings, and having \u201cOrg IQ.\u201d Catch our full chat below\u2026<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"The Heartbeat Interview: Ritu Bhargava, Senior Vice President of Engineering at Salesforce\" width=\"1400\" height=\"788\" src=\"https:\/\/www.youtube.com\/embed\/hBDjepU3BB4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><a href=\"https:\/\/knowyourteam.com\/blog\/podcast\/episode-42-interview-with-ritu-bhargava-senior-vice-president-of-engineering-at-salesforce\/\">Listen to the podcast and read the transcript of the interview here.<\/a><\/p>\n\n\n\n<p><em><strong>Have you been enjoying these&nbsp;Heartbeat episodes, lately? If so, <a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vcG9kY2FzdHMuYXBwbGUuY29tL3VzL3BvZGNhc3QvdGhlLWhlYXJ0YmVhdC9pZDE0NTEzNDM5MTc_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">it\u2019d mean the world to me if you wrote us a review<\/a>&nbsp;in iTunes. <\/strong>The more reviews we have, the more we\u2019re able to share all our lessons from leaders. Thank you! &lt;3<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-ive-been-writing-lately\">What I\u2019ve been writing lately<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8va25vd3lvdXJ0ZWFtLmNvbS9ibG9nLzIwMTkvMDcvMTEvaG93LXRvLXNoYXJlLWNvbXBhbnktdmlzaW9uLz91dG1fc291cmNlPWt5dG5ld3NsZXR0ZXJcdTAwMjZ1dG1fY2FtcGFpZ249aGVhcnRiZWF0XHUwMDI2X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">How to share your company vision as a leader<\/a><\/strong><br>\u201cThe #1 piece of information you should be focused on as a leader is sharing company vision. Here\u2019s exactly how to do it. \u201c<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8va25vd3lvdXJ0ZWFtLmNvbS9ibG9nLzIwMTkvMDcvMTEvc2hvdWxkLXlvdS1kby1wZXJmb3JtYW5jZS1yZXZpZXdzLz91dG1fc291cmNlPWt5dG5ld3NsZXR0ZXJcdTAwMjZ1dG1fY2FtcGFpZ249aGVhcnRiZWF0XHUwMDI2X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Should you do performance reviews?<\/a><\/strong><br>\u201cBased on input from 1,000+ managers in our Watercooler online  leadership community, here\u2019s what to consider if you\u2019re thinking about  doing performance reviews.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-ive-been-reading-lately\">What I\u2019ve been reading lately<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8vd3d3LnN0cmF0ZWd5LWJ1c2luZXNzLmNvbS9hcnRpY2xlLzA3NDA1P2drbz0yODBmN1x1MDAyNl9fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">A Blueprint for Strategic Leadership<\/a><\/strong><br>Seminal piece from 2007 on strategic change + leadership in  organizations: \u201cBy changing the reporting relationships and structures,  the networks through which people exchange information, the motivators  and incentives, and the decision rights in an organization,  organizations can shift their capabilities and motivate people to act in  sync with the organization\u2019s purpose.\u201d Written by Steven Wheeler, Walter McFarland, and Art Kleiner, strategy + business<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8vc2xvYW5yZXZpZXcubWl0LmVkdS9hcnRpY2xlL2ltYWdpbmFyeS10aW1lLXRyYXZlbC1hcy1hLWxlYWRlcnNoaXAtdG9vbC8_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Imaginary Time Travel as a Leadership Tool<\/a><\/strong><br>\u201cSix studies by Bruehlman-Senecal and Ayduk confirm that when people  focus on the impermanence of a distressing event, such as a poor exam  performance or a relationship breakup, they feel less upset about it and  less worried that it will hound them in the future. Similarly, leaders can ease the sting of current troubles by reminding others (and themselves, too) that \u2018this too shall pass.\u2019\u201d Written by Robert Sutton, MIT Sloan Management Review<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8vaGJyLm9yZy8yMDE5LzA3L2hvdy10by1naXZlLXlvdXItdGVhbS10aGUtcmlnaHQtYW1vdW50LW9mLWF1dG9ub215P19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">How to Give Your Team the Right Amount of Autonomy<\/a><\/strong><br>\u201cIf you fear that people will go off in too many directions \u2014 that they  won\u2019t be aligned with strategic priorities \u2014 here\u2019s a guardrail:  Cultivate a strategic mindset\u2026 This means that everyone, even people lower down in the organization, have a sense of the business model,  strategic plans, and how their work could push the organization  forward.\u201d Written by Deborah Ancona and Kate Isaacs, Harvard Business Review<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8vbWVkaXVtLmNvbS9kcmliYmJsZS93aGF0LWktbGVhcm5lZC1jby1mb3VuZGluZy1kcmliYmJsZS04NjgwZjY4MTZlM2Q_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">What I Learned Co-Founding Dribbble<\/a><\/strong><br>\u201cSo, while pixels can disappear and your work is temporary, people and  relationships stick around. Soon, you\u2019ll realize they are the most important part of all of this. Long after the work is gone, if you do things right, you\u2019ll have good people, friends, co-workers, future co-workers around you that will be much more valuable than the things  you created.\u201d Written by Dan Cederholm, co-founder of Dribbble<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"a-handy-leadership-tip\">A handy leadership tip<\/h3>\n\n\n\n<p><em>From our online leadership community of 1,000+ managers in <a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHA6Ly90aGV3YXRlcmNvb2xlci5pbz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">The Watercooler<\/a> in <a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHA6Ly9rbm93eW91cnRlYW0uY29tP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">Know Your Team<\/a>\u2026<\/em><\/p>\n\n\n\n<p><strong>Last Word Syndrome.<\/strong> <em>In\n meetings, the leadership team is caught up in having the last word \u2013 so\n meetings take longer, decisions are tabled, and people aren\u2019t heard. \nWhat to do?<\/em><\/p>\n\n\n\n<ul><li>Get\n to the bottom of, \u201cWhere does it come from? Hold multiple 1:1 meetings \nwith the person who has \u201clast word syndrome\u201d to understand the \nunderlying root cause. Often times, it comes from a strong need to \ncontrol. During the conversation, assure your coworker that you are \nthere to help them and together you can find the best solutions.<\/li><li>Examine:\n How exactly does it manifest? For example, if there is an agreement \nreached, does someone feel the need to talk again and re-state what \neveryone\u2019s already agreed? (Oftentimes this is a power\/control issue). \nLooking at the behavior closely will help you determine where it\u2019s \nultimately coming from.<\/li><li>Have\n an agreed phrase or sign that this topic is over and time to move on. \nOne Watercooler member had a consulted who suggested you can use colored\n cards that say ELMO (\u201cEnough, Let\u2019s Move On\u201d) \u2013 and have any meeting \nmembers raise the cards when they feel the topic should change.<\/li><li>If\n an agreement isn\u2019t reached in a meeting, record what the team didn\u2019t \nagree on. This helps everyone feel heard, even if only one path is \nchosen forward. For example, you can document that \u201cPrincipal 1, 2 and 3\n wanted X. Director and Principal 4 wanted Y. We didn\u2019t agree.\u201d<\/li><li>Create a shared agenda where only things on it can be brought up. One <a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHA6Ly90aGV3YXRlcmNvb2xlci5pbz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Watercooler<\/a>\n member shared how they have a Slack Channel for every meeting. If you \nhaven\u2019t added your topic to that Slack channel 18 hours before the \nmeeting, you cannot raise it. This enables folks who are quieter to \nweigh in, reduces wasted time, and even helps resolve issues before a \nmeeting.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"just-for-fun\">Just for fun<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNzI0Mjg3ODE1NSIsInVybCI6Imh0dHBzOi8vd3d3Lm55dGltZXMuY29tLzIwMTkvMDcvMDkvc3BvcnRzL2Jhc2ViYWxsL2p1c3Rpbi12ZXJsYW5kZXItYWxsLXN0YXItc2xlZXAuaHRtbD9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Justin Verlander: The Astros\u2019 Ace and Sleep Guru<\/a><\/strong><br>The nudge around sleep we might all need \ud83d\ude09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interview with Ritu Bhargava is the Senior Vice President of Engineering at Salesforce<\/p>\n","protected":false},"author":2,"featured_media":4331,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","filesize_raw":"","footnotes":""},"categories":[107],"tags":[109],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.1 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Newsletter Issue 42 - Canopy | Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Newsletter Issue 42\" \/>\n<meta property=\"og:description\" content=\"Interview with Ritu Bhargava is the Senior Vice President of Engineering at Salesforce\" \/>\n<meta property=\"og:url\" content=\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/\" \/>\n<meta property=\"og:site_name\" content=\"Canopy | Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/knowyourteamhq\" \/>\n<meta property=\"article:published_time\" content=\"2019-07-11T22:40:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-02T19:20:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/07\/KYT042.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2072\" \/>\n\t<meta property=\"og:image:height\" content=\"1156\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Claire Lew\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@clairejlew\" \/>\n<meta name=\"twitter:site\" content=\"@KnowYourTeamHQ\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire Lew\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/\"},\"author\":{\"name\":\"Claire Lew\",\"@id\":\"https:\/\/canopy.is\/blog\/#\/schema\/person\/94d1f9d2f817b329f35174edc7d4fa5f\"},\"headline\":\"Newsletter Issue 42\",\"datePublished\":\"2019-07-11T22:40:44+00:00\",\"dateModified\":\"2022-09-02T19:20:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/\"},\"wordCount\":878,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/canopy.is\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/07\/KYT042.png\",\"keywords\":[\"Newsletter\"],\"articleSection\":[\"Newsletter\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/\",\"url\":\"https:\/\/canopy.is\/blog\/2019\/07\/11\/newsletter-issue-42\/\",\"name\":\"Newsletter Issue 42 - 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