{"id":4292,"date":"2019-06-20T08:52:11","date_gmt":"2019-06-20T15:52:11","guid":{"rendered":"https:\/\/knowyourteam.com\/blog\/?p=4292"},"modified":"2022-09-02T12:20:57","modified_gmt":"2022-09-02T19:20:57","slug":"newsletter-issue-41","status":"publish","type":"post","link":"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/","title":{"rendered":"Newsletter Issue 41"},"content":{"rendered":"\n<p><em>Every few weeks, I ask one question to a founder, CEO, manager, or business owner I respect\u2026<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/knowyourteam.com\/blog\/newsletter\">Subscribe to our Newsletter here.<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"the-heartbeat-podcast--a-chat-with-nick-francis\">The Heartbeat Podcast: A chat with Nick Francis<\/h3>\n\n\n\n<p><a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHA6Ly90d2l0dGVyLmNvbS9uaWNrZnJhbmNpcz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Nick Francis<\/a> is the CEO and Co-Founder of <a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LmhlbHBzY291dC5jb20vP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">Help Scout<\/a>,\n a customer service platform that serves more than 10,000 business \ncustomers (we\u2019re in fact happy customers!). I\u2019ve long admired Nick for \nhow he thinks about leadership. In our conversation, we talk about \nself-awareness of the things you don\u2019t know as a leader, hiring people \nin remote cultures vs. co-located cultures, and how the real measure of a\n good leader is what happens when you\u2019re not around. Catch our full chat\n below\u2026<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe width=\"1400\" height=\"788\" src=\"https:\/\/www.youtube.com\/embed\/Ib0Aq-PBLoM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><a href=\"https:\/\/knowyourteam.com\/blog\/podcast\/episode-41-interview-with-nick-francis-ceo-and-co-founder-of-help-scout\/\">Listen to the podcast and read the transcript of the interview here.<\/a><\/p>\n\n\n\n<p><em><strong>Have you been enjoying these&nbsp;Heartbeat episodes, lately? If so, <a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vcG9kY2FzdHMuYXBwbGUuY29tL3VzL3BvZGNhc3QvdGhlLWhlYXJ0YmVhdC9pZDE0NTEzNDM5MTc_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">it\u2019d mean the world to me if you wrote us a review<\/a>&nbsp;in iTunes. <\/strong>The more reviews we have, the more we\u2019re able to share all our lessons from leaders. Thank you! &lt;3<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-ive-been-writing-lately\">What I\u2019ve been writing lately<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8va25vd3lvdXJ0ZWFtLmNvbS9ibG9nLzIwMTkvMDYvMjAvaG93LXRvLW9uYm9hcmQtbmV3LWhpcmUvP3V0bV9zb3VyY2U9a3l0bmV3c2xldHRlclx1MDAyNnV0bV9jYW1wYWlnbj1oZWFydGJlYXRcdTAwMjZfX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">How to onboard a new hire<\/a><\/strong><br>\u201cRecently I hired someone new here at Know Your Team. Here\u2019s exactly  what I wrote on Day 1 and the 27 questions I asked as a part of our  employee onboarding process.\u201d<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8va25vd3lvdXJ0ZWFtLmNvbS9ibG9nLzIwMTkvMDYvMjAvd2hhdC1zaG91bGQteW91LWFzay1pbi1hLW5ldy1lbXBsb3llZS1vbmUtb24tb25lLW1lZXRpbmcvP3V0bV9zb3VyY2U9a3l0bmV3c2xldHRlclx1MDAyNnV0bV9jYW1wYWlnbj1oZWFydGJlYXRcdTAwMjZfX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">What should you ask a new employee in a first one-on-one meeting?<\/a><\/strong><br>\u201cYou\u2019ve got your first one-on-one meeting with a new employee scheduled.  Here are the 15 questions you should put on the one-on-one meeting  agenda.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-ive-been-reading-lately\">What I\u2019ve been reading lately<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3Lm1ja2luc2V5LmNvbS9mZWF0dXJlZC1pbnNpZ2h0cy9mdXR1cmUtb2Ytd29yay9jb25mcm9udGluZy1vdmVyY29uZmlkZW5jZS1pbi10YWxlbnQtc3RyYXRlZ3ktbWFuYWdlbWVudC1hbmQtZGV2ZWxvcG1lbnQ_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Confronting overconfidence in talent strategy, management, and development<\/a><\/strong><br>\u201cCould these leaders be succumbing to the same optimism bias that  motivates three out of four people to imagine that they are  above-average drivers? The answers to these questions matter: companies  with very effective talent management enjoy higher total returns to  shareholders than less effective competitors do.\u201d Written by Tera Allas, Louis Chambers, and Tom Welchman, McKinsey Quarterly<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3Lm9yZWlsbHkuY29tL2lkZWFzL2hvdy1pLWZhaWxlZD9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">How I failed<\/a><\/strong><br>\u201cBut if you are to succeed in building an enduring company, it has to be  about far more than that: it has to be about the team and the  institution you create together. As a management team, you aren\u2019t just  working for the company; you have to work on the company, shaping it,  tuning it, setting the rules that it will live by. And it\u2019s way too easy  to give that latter work short shrift.\u201d Written by Tim O\u2019Reilly, Founder of O&#8217;Reilly Media<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LmdzYi5zdGFuZm9yZC5lZHUvaW5zaWdodHMvd2hhdC1jbGltYmluZy1leHBlZGl0aW9ucy10ZWxsLXVzLWFib3V0LXRlYW13b3JrP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">What Climbing Expeditions Tell Us about Teamwork<\/a><\/strong><br>\u201cGreer and other researchers used mountain climbing as a lens to explore  longstanding assumptions about group performance. For decades,  academics have suggested a straightforward link between a group\u2019s  solidarity and its success: The more a group operates with a single  mind, the better its execution. But this is true only under certain  conditions, according to a forthcoming article in Organization Science.\u201d  Written by Dylan Walsh, Insights by Stanford Business<\/p>\n\n\n\n<p><strong><a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHA6Ly93d3cuc2FjaGlucmVraGkuY29tL2JpbGwtd2Fsc2gtdGhlLXNjb3JlLXRha2VzLWNhcmUtb2YtaXRzZWxmP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">What Silicon Valley Can Learn From Bill Walsh\u2019s The Score Takes Care of Itself<\/a><\/strong><br>\u201cBut what Bill Walsh correctly points out is that the ultimate outcome  metric that you are so focused on in your OKRs is not in-fact in your  control. Many of the inputs to that outcome are in your control. But  certainly not the outcome itself. And so what Bill is saying is that an  over-fixation on that outcome metric actually doesn\u2019t help you get  there. You should instead focus on the part that you can control.\u201d Written by Sachin Rekhi, CEO of Notejoy<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3Lm55dGltZXMuY29tLzIwMTkvMDYvMTcvYnVzaW5lc3Mvd29tZW4tcG93ZXItbGVhZGVyc2hpcC5odG1sP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">What Makes a Leader?<\/a><\/strong><br>\u201cResearch has found that when women exhibit character traits typically  associated with male leadership \u2014 traits like decisiveness, authority or  assertion \u2014 they are likely to be viewed as bossy, pushy or too  aggressive, and some people reel at their behavior. And yet when women  turn around and exhibit the qualities traditionally expected of women \u2014  like niceness, nurturing and warmth \u2014 they tend to be perceived as  pushovers, too soft or not \u201ctough enough\u201d to do the job.\u201d Written by Jessica Bennett, New York Times<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"a-handy-leadership-tip\">A handy leadership tip<\/h3>\n\n\n\n<p><em>From our online leadership community of 1,000+ managers in <a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHA6Ly90aGV3YXRlcmNvb2xlci5pbz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">The Watercooler<\/a> in <a href=\"http:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHA6Ly9rbm93eW91cnRlYW0uY29tP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">Know Your Team<\/a>\u2026<\/em><\/p>\n\n\n\n<p><strong>Favorite books on leadership read this year so far:<\/strong><\/p>\n\n\n\n<ul><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LmFtYXpvbi5jb20vTGVhZGVyc2hpcC1TZWxmLURlY2VwdGlvbi1HZXR0aW5nLU91dC1Cb3gvZHAvMTU3Njc1OTc3Nj9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Leadership and Self-Deception<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LnRyaWxsaW9uZG9sbGFyY29hY2guY29tLz9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Trillion Dollar Coach<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LmFtYXpvbi5jb20vTWFraW5nLU1hbmFnZXItV2hhdC1FdmVyeW9uZS1Mb29rcy9kcC8wNzM1MjE5NTY3P19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">The Making of a Manager<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vYW16bi50by8ycldsWEY2P19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">Beyond Entrepreneurship<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vYW16bi50by8yeDRoSHJRP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">7 Powers<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LmFtYXpvbi5jb20vUHJpbmNpcGxlcy1MaWZlLVdvcmstUmF5LURhbGlvL2RwLzE1MDExMjQwMjE_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Principles<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LmFtYXpvbi5jb20vUG93ZXJmdWwtQnVpbGRpbmctQ3VsdHVyZS1GcmVlZG9tLVJlc3BvbnNpYmlsaXR5L2RwLzE5Mzk3MTQwOTU_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Powerful<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LmFtYXpvbi5jb20vSGlnaC1PdXRwdXQtTWFuYWdlbWVudC1BbmRyZXctR3JvdmUvZHAvMDY3OTc2Mjg4ND9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">High Output Management<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vc21pbGUuYW1hem9uLmNvbS9Nb25leWJhbGwtQXJ0LVdpbm5pbmctVW5mYWlyLUdhbWUvZHAvMDM5MzMyNDgxOD9fX3M9d2JhdGJodnVxcHJrMnBmZnNtdnkifQ\">Moneyball<\/a><\/li><li><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LmFtYXpvbi5jb20vVW5jb21tb24tU2VydmljZS1QdXR0aW5nLUN1c3RvbWVycy1CdXNpbmVzcy9kcC8xNDIyMTMzMzExP19fcz13YmF0Ymh2dXFwcmsycGZmc212eSJ9\">Uncommon Service<\/a><\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"just-for-fun\">Just for fun<\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/t.dripemail2.com\/c\/eyJhY2NvdW50X2lkIjoiNjA4MzM5OCIsImRlbGl2ZXJ5X2lkIjoiNjk3MDMxNzk5MiIsInVybCI6Imh0dHBzOi8vd3d3LnRoZWF0bGFudGljLmNvbS9tYWdhemluZS9hcmNoaXZlLzIwMTkvMDcvd29yay1wZWFrLXByb2Zlc3Npb25hbC1kZWNsaW5lLzU5MDY1MC8_X19zPXdiYXRiaHZ1cXByazJwZmZzbXZ5In0\">Your Professional Decline Is Coming (Much) Sooner Than You Think<\/a><\/strong><br>My brother sent me this piece (ha!) and I thoroughly enjoyed it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interview with Nick Francis, CEO and Co-Founder of Help Scout<\/p>\n","protected":false},"author":2,"featured_media":4232,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","filesize_raw":"","footnotes":""},"categories":[107],"tags":[109],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.1 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Newsletter Issue 41 - Canopy | Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Newsletter Issue 41\" \/>\n<meta property=\"og:description\" content=\"Interview with Nick Francis, CEO and Co-Founder of Help Scout\" \/>\n<meta property=\"og:url\" content=\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/\" \/>\n<meta property=\"og:site_name\" content=\"Canopy | Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/knowyourteamhq\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-20T15:52:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-02T19:20:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/06\/KYT041.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2068\" \/>\n\t<meta property=\"og:image:height\" content=\"1164\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Claire Lew\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@clairejlew\" \/>\n<meta name=\"twitter:site\" content=\"@KnowYourTeamHQ\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire Lew\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/\"},\"author\":{\"name\":\"Claire Lew\",\"@id\":\"https:\/\/canopy.is\/blog\/#\/schema\/person\/94d1f9d2f817b329f35174edc7d4fa5f\"},\"headline\":\"Newsletter Issue 41\",\"datePublished\":\"2019-06-20T15:52:11+00:00\",\"dateModified\":\"2022-09-02T19:20:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/\"},\"wordCount\":759,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/canopy.is\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/canopy.is\/blog\/wp-content\/uploads\/2019\/06\/KYT041.png\",\"keywords\":[\"Newsletter\"],\"articleSection\":[\"Newsletter\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/\",\"url\":\"https:\/\/canopy.is\/blog\/2019\/06\/20\/newsletter-issue-41\/\",\"name\":\"Newsletter Issue 41 - 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